Privacy Policy

Alfatek Digital operates https://alfatek.digital and the strategy call application process described on the Site. You can contact us at sayhi@alfatek.digital, (855) ALF-ATEK, or 151 SE 1st Street, Miami, FL 33131.

This Privacy Policy covers personal information collected through the Site, our forms, and our strategy call application process.

It does not cover personal information we may process on behalf of a client while delivering AI implementation, automation, website, SEO, or marketing services under a signed services agreement. That processing is governed by the applicable client agreement and any separate data processing terms.

We use the information we collect to:

• Evaluate whether there is a fit between your business needs and our services.
• Respond to your inquiry and prepare for a strategy call.
• Send the automatic confirmation email tied to your submission.
• Route, score, summarize, and organize applications for follow-up.
• Deliver, administer, and improve the services you request.
• Understand which marketing channels and content are working.
• Maintain the security and proper functioning of the Site.
• Comply with legal obligations and enforce our rights.

We use hosting, email delivery, form processing, and related service providers to operate the Site and intake process. If we connect a CRM, scheduling tool, spreadsheet, analytics platform, or automation platform, submitted form data may be sent to those systems for lead management and follow-up.

We may use automation or AI-assisted tools to help route, score, summarize, and organize strategy call applications. A person reviews applications before any service decision is communicated.

Service providers receive only the information needed to perform their function for us and are not permitted to use it for their own independent marketing purposes.

We and our service providers may use cookies, server logs, and similar technologies to operate the Site, remember technical preferences, understand how the Site is used, measure marketing performance, and improve the application process.

You can control cookies through your browser settings. Blocking some cookies may affect how the Site functions.

If you provide an email address or phone number, we may use it to respond to your request, ask follow-up questions, and communicate about relevant Alfatek Digital services.

Providing a phone number does not by itself mean you consent to automated marketing text messages or automated marketing calls. If we add SMS marketing or automated calling, we will collect any separate consent required by law and provide opt-out instructions.

You can opt out of marketing emails or request no further follow-up by contacting sayhi@alfatek.digital.

We do not sell personal information for money. We may share personal information with:

• Service providers who host the Site or support operations, such as web hosting, email delivery, form processing, CRM, automation, analytics, and scheduling providers.
• Professional advisors, such as legal or accounting providers, where necessary.
• Law enforcement, regulators, or other parties where required by law or needed to protect rights, property, safety, or security.
• A successor entity in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We retain strategy call application information for as long as reasonably necessary to evaluate and respond to the request. If we do not enter into a services agreement with you, we generally retain application information for no longer than 24 months from your last contact with us, unless we need to keep it longer to comply with law, resolve a dispute, or enforce an agreement.

If you become a client, information related to that engagement is retained under the terms of the applicable services agreement.

You may request access, correction, deletion, or a copy of personal information you submitted through the Site by contacting sayhi@alfatek.digital. We may need to verify your identity before completing certain requests.

You may unsubscribe from marketing emails by using the unsubscribe link where available or by contacting us directly.

Depending on where you live, including California and other U.S. states with comprehensive privacy laws, you may have rights to know, access, delete, correct, or port personal information, and to opt out of certain sales, sharing, targeted advertising, or profiling. We do not sell personal information for money. To the extent a future advertising or analytics tool is considered a sale, share, or targeted advertising activity under applicable law, you may opt out by emailing us with "Do Not Sell or Share" in the subject line. We honor Global Privacy Control signals where required by law.

Our services and marketing are primarily directed at businesses located in the United States. If you contact us from the European Economic Area, the United Kingdom, or Switzerland, your information may be transferred to and processed in the United States, and you may have rights to access, correct, delete, restrict, or port your information, object to processing, and lodge a complaint with your local data protection authority.

The Site is directed at businesses, not children. We do not knowingly collect personal information from anyone under 16. If we learn that we have collected such information, we will delete it.

We use reasonable administrative, technical, and organizational measures designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site is hosted and operated in the United States. If you access it from outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your home jurisdiction.

The Site may link to third-party websites, tools, or social media platforms that we do not control. This Privacy Policy does not apply to those third-party services.

We may update this Privacy Policy from time to time. The Last updated date above reflects the date of the most recent substantive change.

To ask a question or exercise a privacy right described above, contact Alfatek Digital using the details below.